1. Definitions
Agreement: the agreement between You and DPW regarding the online registration and purchase of a Ticket for an Event, which in any case includes these Terms and the Code of Conduct, as well as other documents referenced in these Terms
Code of Conduct: DPW’s Code of Conduct, available at www.dpw.ai
Consumer: a natural person not acting in the course of trade
DPW: the limited liability company DPW B.V., established at Singel 542, 1017 AZ, Amsterdam, the Netherlands, with Chamber of Commerce number 92516904
Event: any event organised by DPW, as mentioned on the Website
Sponsor: a professional party who has signed a Sponsorship Agreement with DPW relating to the Event
Terms: these general terms and conditions of DPW
Ticket: the document that serves as an admission ticket for an Event, including electronic tickets
VAT: Value Added Tax
Website: any website of DPW, including https://dpw.ai https://conference.dpw.ai
You: every legal entity or Consumer that enters into an Agreement with DPW by purchasing a Ticket and/or registering for an Event
2. Terms
2.1 By purchasing a Ticket and/or registering for an Event, You agree to comply with and be bound by these Terms.
2.2 DPW has provided You with these Terms before concluding the Agreement. The latest version of the Terms can be consulted via the Website: https://conference.dpw.ai/terms-and-conditions/
2.3 DPW may change these Terms and the Code of Conduct at any time. By accessing our Website and purchasing a ticket and/or registering for an Event, You agree that the latest version of these Terms and the Code of Conduct applies to You and Your order.
3. Conclusion of Agreement
3.1 By clicking the button “Place Order” on the Website, You conclude an Agreement with DPW to purchase a Ticket. Therefore it is necessary that You (i) have provided all information requested by DPW in the online order process and (ii) have accepted these Terms. For more information about the different Ticket options, consult the Website: https://conference.dpw.ai/tickets/
3.2 If You have any special access requirements to attend an Event, You should inform DPW during the order process before purchasing your Ticket.
3.3 If You have provided incorrect information on the order form, or if DPW has doubts about the validity or correctness of Your information, DPW may contact You by using the data provided by You. If DPW cannot reach You and thus cannot verify the data, DPW may reject/cancel your Ticket order.
4. Payment
4.1 You must pay the registration fee when purchasing the Ticket online. There is no Ticket sales at the door of the Event venue.
4.2 Payment must be done in Euro’s. Prices will always be listed with and without VAT or local taxes, if applicable.
4.3 If You are a Sponsor, the following applies. If Sponsor does not pay within the agreed payment term or direct debit for whatever reason is unable, or not fully carried out, Sponsor is legally in default – without requirement of a notice of default – from the invoice date and Sponsor is due an interest of 1% per month on the outstanding amount with a minimum of € 40 (forty Euro’s), excluding VAT, without prejudice to any further rights and claims DPW may have.
4.4 In case of payment default by Sponsor, all expenses incurred by DPW to obtain payment are borne by Sponsor. The extrajudicial collection costs amount to 15% of the outstanding invoice amount excluding VAT, with a minimum of € 40 (forty Euro’s) charged to Sponsor, without prejudice to DPW’s further rights to compensation.
4.5 If You are a Consumer, You are only in default and liable for extrajudicial costs in the situations stated in clause 5.2 after having been given written notice to comply with a notice period of fourteen (14) days starting from the receipt of the notice and You fail to pay within that period.
5. Delivery of Tickets and risk
5.1 After clicking the button “Place Order” on the Website, You will receive an automatically generated confirmation email. Please note that the confirmation email can be in your spam or may be blocked by a spam filter You use.
5.2 You bare the risk of loss, theft, misappropriation or damage of the Ticket after DPW has sent the confirmation email with the Ticket. DPW therefore advises You to save the confirmation email carefully and to contact DPW: hello@dpw.ai if You have not received the confirmation email within 24 (twenty-four) hours after placing Your order. Upon your request, DPW may send a new Ticket via email.
5.3 Any delivery times specified by DPW will never be regarded as a fixed deadline, unless expressly agreed otherwise.
6. Cancellation
6.1 You are allowed to cancel the purchase of the Ticket within fourteen (14) days after purchase. Tickets purchased within a fourteen (14) days range from the Event are non-refundable. Refunds are subject to a processing fee of EUR 92,-.
6.2 To cancel your Ticket/registration (and get your refund, if applicable), you will need to notify us in writing at hello@dpw.ai
6.3 Cancelling your Ticket/registration does not automatically cancel your hotel and travel arrangements, even if you booked the hotel through the DPW booking portal. You are responsible for cancelling your own hotel and travel reservations. Any costs involved in those cancellations are borne by You.
6.4 If it is necessary to cancel or postpone the Event, as decided by DPW in its sole discretion, DPW will endeavour to arrange a replacement Event and, in such circumstances, Your Ticket shall apply to such replacement Event. In the case of rescheduling of an Event, You may return your Ticket(s) before a deadline set by DPW, however, preferably immediately after the announcement of the new Event date. After the deadline has expired, DPW will not be obligated to reimburse any registration fees. If DPW has not confirmed a replacement Event within 90 days of the date of cancellation or if the replacement Event is scheduled to take place in a location which is not within a reasonable distance of the location of the cancelled or postponed Event, DPW will repay Your Ticket price. Such a refund shall constitute Your sole remedy, and DPW’s only liability to You. DPW is never liable to compensate you for any costs, such as travel and hotel costs.
7. Registration transfer
7.1 If You are unable to attend the Event, You may transfer your registration/Ticket to another person until twenty-four (24) hours prior to the start of the Event, by assigning Your Ticket to someone else and informing DPW in writing at hello@dpw.ai
7.2 Please note that the Tickets may not be resold or transferred for commercial gain under any circumstances. Where there has been any resale or attempted resale of any Tickets (or any other breach of this term), DPW reserves the right to cancel the relevant Tickets with immediate effect and without refund. You will not be able to attend the Event.
8. Events
8.1 Although DPW takes great care, it cannot warrant that the Website is always available, uninterrupted, or free from errors, viruses and other disruptive features. DPW does not warrant that any content provided on the Website, at the Event or in any materials provided in relation to the Event, is correct, accurate, complete or up-to-date. You acknowledge that DPW may at any time change the Website and any content provided on it and/or in relation to the Event.
8.2 DPW is not responsible for any loss or damage of any kind incurred as a result of substitution, alteration, cancellation or postponement of an Event.
8.3 DPW may, in its sole discretion, make changes to the Events, including but not limited to changes to content, the program, speakers, hosts, moderators, venue and time, without any liability to You whatsoever. Any such changes will be updated on the Website as soon as possible.
8.4 DPW reserves the right to refuse Your admission to the Event for any behaviour DPW deems unacceptable, regardless of whether you have a valid Ticket.
9. Safety and health measures
9.1 The health and safety of our attendees remain our priority. If You cannot access the Event due to failure to comply with applicable safety or health instructions or measures, You cannot obtain a refund for the Ticket price or any other expenses you have made in relation to attending the Event. Consequently, You are responsible for checking, in particular by consulting the Website and/or the website of the Event venue, what safety-related obligations or health-related obligations You will be required to comply with in order to access the Event.
9.2 DPW reserves the right to change the safety and health measures without prior notice.
9.3 For safety reasons, it is strictly forbidden to introduce weapons, explosive, flammable or volatile substances, bottles, containers, sharps or blunt objects and generally any object likely to serve as projectile, any dangerous object, signs and banners of any size of a political, ideological, religious or advertising nature. Any violation of this clause will be reported to the authorities and may be subject to prosecution. In addition, any person who violates this prohibition or is likely to cause a disturbance to the organization of the Event and/or to the security of the property and persons, will immediately be removed from the Event. No refund of the Ticket or other compensation of the person concerned will be due.
10. Intellectual property and recordings
10.1 All intellectual property rights in and to the Website and the Event and any content shown in the Event materials and on the Website are owned by DPW or the Event sponsors or speakers presenting at the Event. Accordingly, You may not use or reproduce or allow or enable anyone to use or reproduce any of these intellectual property rights, including but not limited to:
a) trademarks or trade names appearing at the Event;
b) content provided in relation to the Event; or
c) materials distributed at or in connection with the Event;
d) for any reason without the prior written permission of DPW.
10.2 The possession of a Ticket or admission to an Event does not grant you permission to use any intellectual property or any other proprietary right of DPW or any third party, such as other guests or speakers at an Event.
10.3 By participating in the Event, You acknowledge and agree to grant DPW the right to during the Event record, film, live stream, photograph, or otherwise capture Your likeness in any media now available or hereafter developed and to distribute, broadcast, use, or otherwise globally to disseminate, in perpetuity, such media without any further approval from you or any payment to You for DPW’s business purposes including marketing and promotion purposes. This grant to DPW, and any third party licensed by DPW, includes the right to edit such media, use the media alone or together with other information, and allow others to use or disseminate the media. All media becomes the property of DPW. Notwithstanding any clause or provision to the contrary, You shall not have any claim to compensation in relation to the use of Your likeness, voice or name as indicated above.
10.4 Without the express prior written permission of DPW, You may not bring any audio or video recording devices (except for personal cell phones) into the Event.
11. Badge
11.1 By creating a profile in the Event application, consisting of your name, email address and company name, You shall be visible and detectable in the Event application and on the Website.
11.2 You will only be allowed to collect your own badge. Printing of badges on behalf of other registrants is strictly prohibited.
11.3 Anyone found counterfeiting, copying, sharing, and/or using badges from past Events may be subject to sanctions, up to and including removal from the Event.
12. Attendance at an Event and liability
12.1 DPW does not give any warranties regarding any aspect of the Event, the Website or any materials related to them or offered at the Event, and DPW disclaims all implied warranties, including but not limited to warranties of fitness for a particular purpose, accuracy, timeliness, and merchantability. The Event is provided on an “as-is” basis.
12.2 You are responsible for arranging an appropriate insurance cover in connection with your attendance of/participation in the Event.
12.3 The speakers, registrants, or sponsors’ views, opinions, and positions at the Event are theirs alone. They do not necessarily reflect the views, opinions, or parts of DPW or any of its employee.
12.4 DPW makes no representations of accuracy, completeness, timeliness, suitability, or validity of any information presented by speakers, registrants, or sponsors at the Event. DPW is not liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use.
12.5 DPW does not endorse and expressly disclaims all liability relating to any of the products or services provided by speakers, registrants, or sponsors.
12.6 Except as required by law if You are a consumer, DPW shall not be liable for any damages of whatever nature, arising directly or indirectly from or in relation to the Event, unless those damages are caused by the wilful misconduct or gross negligence of DPW.
12.7 DPW’s maximum aggregate liability for any claim in any way connected with, or arising from, the Event, shall be limited to Your purchase price of the Ticket for the Event.
13. Privacy
13.1 DPW treats all personal data provided by You in accordance with the applicable privacy laws and regulations. For more information regarding the use and security of personal data see our Privacy Statement: https://conference.dpw.ai/privacy-policy/
13.2 Where a Booking Form is completed on behalf of another, the person completing the Booking Form warrants that he/she has the authority to do so and also accepts that it is their responsibility to ensure that information about our use of the attendee’s information is provided to them.
14. General
14.1 These Terms and any documents related thereto contain the entire agreement between You and DPW with respect to the subject matter covered hereby and supersede all previous agreements and understandings, whether oral or written between the parties.
14.2 Any general terms and conditions You may use do not apply and are hereby explicitly rejected.
14.3 References to writing also includes email, unless stated otherwise.
14.4 If any part of these Terms is invalid or unenforceable, it shall be replaced by a valid term and the remainder of these Terms will remain in full force and effect.
14.5 Failure to enforce any part of these Terms shall not be a waiver of any right of DPW, a waiver must always be done explicitly and in writing.
14.6 If you need to contact us, our dedicated Customer Service team can be contacted at hello@dpw.ai
15. Governing law & disputes
15.1 The Agreement between You and DPW, these Terms and the Code of Conduct are exclusively governed by the laws of the Netherlands without regard for conflict rules under Dutch private international law. The applicability of the United Nations Convention on the International Sale of Goods (Vienna Convention of 11 April 1980) is explicitly excluded.
15.2 Any dispute arising from the Agreement, these Terms or the Code of Conduct will be submitted to the competent court of Amsterdam, the Netherlands. If a consumer wishes to bring the dispute before another competent Dutch court, it shall inform DPW thereof in writing within one (1) month weeks after DPW having informed the consumer that it wishes to invoke this Section, in the absence of which notification from you the competent court of Amsterdam shall have exclusive jurisdiction.
That’s that! Now, let’s get out there and have some fun!
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